Kein Fahrrad? Mit unserem Jobrad-Programm kannst du das ändern. Dein Fitness-Boost: Mit unseren Partner-Fitnessstudios und dem Urban Sports Club bieten wir dir die Möglichkeit, aus mehr als 50 Sportarten und verschiedenen Partnern deinen Multisport-Plan flexibel zu gestalten.
Individuelle Benefits & Vorsorge Flexibel nutzbares Benefits-Budget, z. B. für eine erhöhte betriebliche Altersvorsorge, Fitness- und Gesundheitsangebote oder Zuschüsse zu Fahrt- und Verpflegungskosten. Vergünstigungen & Zusatzleistungen Zugriff auf die Corporate-Benefits-Plattform mit Rabatten bei hunderten von Partnerunternehmen.
Einsatzort: Arnstadt (Großraum Erfurt) Arbeitszeit: Vollzeit (40 Stunden/Woche) Ihre Benefits: Vergütung: attraktive Zuschlagsregelung, zwei garantierte Sonderzahlungen pro Jahr sowie Erfolgsbeteiligung Work-Life-Balance: flexible Arbeitszeiten (Gleitzeit), 30 Tage Urlaub und zusätzlich Weihnachten und Silvester frei Betriebliche Altersvorsorge: kompetente Beratung und überdurchschnittlicher Zuschuss Gesundheitsmanagement: Betriebsarzt, Sozialberatung und JobRad und Hansefit (Fitness-Abo) Personalentwicklung: umfassende Einarbeitung und vielfältige Weiterbildungsmöglichkeiten Teamspirit: Regelmäßige Teamevents und Firmenfeste Extras: Corporate Benefits (Sonderkonditionen bei namhaften Herstellern und Marken); Aufmerksamkeiten zu besonderen persönlichen Anlässen Ihre Aufgaben: Sie sind für die Erstellung und Nachverfolgung von Angeboten für Serviceeinsätze, Reparaturen und Ersatzteile zuständig Sie erfassen Aufträge in SAP und erstellen Dokumente wie Lieferscheine und Rechnungen Sie stellen die Kommunikation zum Kunden sicher (telefonisch und per Email) Sie arbeiten eng mit den internen Schnittstellen, wie dem Order Management und der Logistik zusammen Sie unterstützen bei internen Optimierungsprojekten im Bereich Ihr Profil: Sie haben eine abgeschlossene kaufmännische Berufsausbildung oder haben vergleichbare in der Praxis erworbene Fähigkeiten und Kenntnisse Sie haben erste Berufserfahrung im kaufmännischen, kundennahen Bereich im industriellen Umfeld gesammelt Sie sind dienstleistungsorientiert, arbeiten gerne im Team und überzeugen durch eine strukturierte und analytische Arbeitsweise und haben ein gutes Kommunikationstalent Fließendes Englisch in Wort und Schrift ist in einem internationalen Umfeld unabdingbar, weitere Fremdsprachen sind von Vorteil Ihr Kontakt: Verena Rauber HR Business Partner
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
You have strong planning and coordinations skills and a crossfunctional, collaborative mindset Fluent in English (written and spoken); proficiency in German (B1) Our Offer: Growing company with a diverse and open work environment Employees from around 40 different countries Flexible work models tailored to your needs (e.g., 100% remote work, up to two months abroad within the EU possible) Time-off account with compensatory time 30 days of vacation Flexible benefits budget to use according to your preferences (e.g., higher employer contribution to occupational pension schemes, fitness & health programs, or subsidies for commuting or meals) Discounts at hundreds of partner companies via the Corporate Benefits platform Internal and external training opportunities aligned with your personal goals Company and team events to build relationships outside of daily work and celebrate successes together Please use the "Apply Now!"